注意事項 Attention
代購品牌(非自家品牌)貨品不設退換,請檢查清楚所選尺寸及顏色。自家品牌產品尺碼有剩餘貨量的時候可換, 但不設退款。 更換尺寸請在收貨後起2天內向客服提出。已下單訂單不設退換款或更改尺寸, 如發現訂單錯誤,請在1小時內向客服提出更改。There is no return or exchange for purchase agent's products, please confirm the selected size and colour.The size of our own brand product (LUNA PALACE MADE) can be exchanged when there is still the remaining stock, but no refund. Please inform the CS within 2 days after delivery.Order placed is not allowed to be returned, refunded or changed in size. If any error is found in the order, please make a change to the customer service within 1 hour.
Matters needing attention
注意事項
The request for wedding clothing is not our main series, sorry that there is no fitting for wedding clothing.
詢眾要求新增婚禮服裝,並不是主要系列,抱歉婚禮服裝不設任何試身。
If you encounter any size problems (e.g. size questions), please contact customer service.
如遇到任何尺寸問題(例如尺寸疑問), 請聯繫客服。
Handcrafted products order quantity is limited, we will ask the brand after the order.
手工製品品牌接單數量有限,下單後我們會向品牌查詢
Handcrafted products take longer production time, please pay attention to the production period, also an extra 1 week (working days) for shipping.
手工製品需要更長時間, 請留意製作期時間,1星期(工作天)運輸
Handcrafted products do not accept any urgent orders, please allow more time to prevent any problems with the brand and shipping.
手工製品不接受任何急單,請預留更長時間防止品牌方及運輸出現任何問題
The price includes product, workmanship, cleaning and checking fee upon arrival and international and local shipping.
價錢已包含貨品、手工費、到達後清潔檢查費及國際和本地運費
We do not accept any returns or exchanges. We will check the product after we receive them. If we find any stain on the fabric during checking, we will clean it free of charge. The product found damaged during checking will be replaced, repaired or refunded.
不接受任何退換,我們收到貨品後會先檢查,如我們檢查時發現任何布料上的污漬,我們會免費進行清洗;檢查時發現的貨品破損會進行換貨、 修補或退款